What you are selling
Before you sell anything, you need one sentence you can say without thinking. Here it is, with the evidence behind it drawn from the product as it is built today.
The sentence
TeamTalk gets a notice to every worker on site in their own language, and proves who read it.
- Workers sign in with a phone number. No email, no app store, no IT.
- Every post is translated automatically into each worker's language.
- Must-reads need a tap to confirm. You get a list of who has and hasn't, and a printable record.
- Workers can report a hazard back with a photo in under a minute.
What it does, in the buyer's words
| They say | TeamTalk does | Built and working today |
|---|---|---|
| "Half the site doesn't speak English and the toolbox talk goes in one ear." | Posts are translated into each worker's language on publish (text, video captions, comments). Workers choose their language once. | Yes: post, caption and comment translations; OpenAI-driven; resilient if translation fails. |
| "I can't prove they were told." | Must-read posts need a confirmation tap, only offered when the whole notice is on screen. Reach report per post; printable record per person; CSV export. | Yes: confirm control, reach page, per-person record, print and CSV. |
| "Nobody will install another app." | Installable web app (PWA) with push notifications. Add-to-home-screen prompt. A join card with a QR code gets a whole site on in one break. | Yes: PWA, push, join card, bulk import. |
| "Our lads don't have work email." | Phone-number login with an SMS code. No email required to add someone. Logins persist 30 days. | Yes: Twilio Verify; email optional. |
| "The chase is the hard part." | The reach page hides everyone who has confirmed, leaving the chase list. Scheduled publishing and drafts. | Yes: chase list, drafts, scheduling. |
| "When someone leaves they still see everything on WhatsApp." | Leaving dates are enforced; access is revoked mid-session. | Yes. |
| "We want them to tell us about problems." | Report from site: a photo, a sentence and where. Admins can switch it on or off per company. Reports are translated. | Yes: hazard reports with translations. |
| "Different crews need different notices." | User groups (e.g. groundworks, scaffolders, night shift) with group-only posts and company-wide must-reads. | Yes. |
| "Can we have our own branding?" | Each customer is a tenant on its own subdomain or custom domain, with its own colours, logo and app icon. | Yes: landlord admin creates tenants; impersonation for support. |
| "Can people message each other?" | Direct and group conversations with translated messages. | Yes, via app and API. |
What it is not (yet)
Say these plainly when asked. Overclaiming costs you the second meeting.
- Not a rota, timesheet or payroll tool. Not an induction or competence system. Not a document control system.
- No native iOS/Android app store listing. The PWA is the product; on iPhone, push works only once it is added to the home screen (iOS 16.4+).
- No single sign-on, no SCIM, no integrations with HR systems. Users are added by import, join card or by hand.
- No offline posting. Reading works offline where the browser has cached it.
- Translation is machine translation. Good enough for notices; not for legal wording without a human check.
The stack, so you can answer "where is our data"
| Layer | What | Say this |
|---|---|---|
| Application | Laravel 11, Livewire 3, real-time via Reverb/Pusher, MySQL, Redis | "A standard, well-supported web stack." |
| Hosting | Laravel Forge on AWS; one server can host many tenants; each tenant's data is scoped by tenant id | "Hosted on AWS in the UK/EU region we choose for you." |
| Login | Twilio Verify (SMS one-time code) | "Phone number and a code. Nothing to remember." |
| Translation | OpenAI, per post, per language | "Machine translated the moment you publish. Text only is sent, never personal data beyond the post." |
| Video | Mux hosting and captions | "Video plays on any phone with captions in their language." |
| Push | Web push (VAPID) | "Notifications on the lock screen, like any app." |
| Files | S3 | "Photos and files are stored encrypted at rest." |
Who it is for
Housebuilders and contractors
Sites of 30 to 300 with subcontracted, multilingual crews. Buyer: HSEQ or the regional construction director. Trigger: toolbox talk records, site rule changes, CDM briefings.
Contract caterers and hospitality
Kitchens and front-of-house spread across client sites. Buyer: operations director or HR. Trigger: allergen and hygiene notices, shift changes, policy updates.
Logistics, facilities, manufacturing
Warehouses, cleaning and security contracts, food factories. Buyer: operations or HR. Trigger: safety alerts, shift comms, replacing WhatsApp groups.
The one-line positioning against each alternative
| Against | Say |
|---|---|
| "Free, until the ICO asks for the record, a leaver keeps the group, or the Romanian crew never saw it. TeamTalk is the same speed with a record, a leaver switch and translation." | |
| Microsoft Teams / Viva Engage | "Built for people with a desk and a work email. Your site teams have neither." |
| Blink | "Blink is a good product and it does mandatory reads too. It does not do video captions, QR onboarding of a whole site, or a price without an add-on for reporting, and it is not hosted in the UK. If you have 5,000 staff and an internal comms team, look at Blink; if you have sites, look at us." |
| Staffbase / Workvivo | "Enterprise intranet-in-an-app: £20k+ a year, 90 days to go live, and Workvivo has no read acknowledgement at all. Built for head office, not the site." |
| Paper toolbox-talk sign-offs | "Same evidence, in every language, chased automatically, searchable in a year." |